Due to health and safety legislation earrings cannot be returned.
Bespoke rings or jewellery cannot be returned. Once you commit to going ahead with your commission your 50% deposit is non-refundable as we buy the materials specially for each commission and they cannot be used for anything else.
Purchases made in either of our shops can be exchanged or returned for a voucher of the same value. Please see our purchasing and delivery information page.
Our returns policies do not affect your statutory rights.